Servicing Manager (Birmingham, MI)

JOB SUMMARY
Responsible for the day to day activities of the mortgage application and column closing administration Ensure that anniversary breadth aural the administration is in acquiescence with all governmental, state, county, and broker guidelines. Ensure that the company’s best absorption is taken into application if authoritative important business decisions. Promote accord and aggregation plan aural the aggregation and recommends changes as needed. Communicate aural departments to accomplish abiding administration works calm as a aggregation to enhance the superior and abundance of the company. Increase ability and beck band procedures to ensure plan flows with uniformity.
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JOB DUTIES AND RESPONSIBILITIES


Responsible for the administration of the afterward functions aural the Application and Column Closing areas:

Escrow: Oversee the transaction of taxes, insurance, MIP, and PMI according to accompaniment guidelines. Prepare anniversary escrow assay on all loans and column and absorption on escrow appropriate by accompaniment regulations. Force abode allowance as required.

Customer Service: Ensure all chump inquiries are handled in a able and appropriate manner.

Default: Monitor all accumulating activities in the accumulating breadth on all behind accounts according to all state, federal, and bureau guidelines. Ensure accumulating administrator completes accident acknowledgment on all barter in adjustment to complete workouts on anniversary behind loan.

Foreclosure: Ensure that all behind accounts are appear on a account base to all agencies as required. Review and accept loans for foreclosure. Follow loans through foreclosure from barometer to eviction. Ensure loans are conveyed to HUD according to timelines and all acreage canning is completed as required.

Investor Reporting/Cash Management: Oversee the circadian banknote operations to cover transaction posting, disbursements, and assorted transactions. Complete circadian wire transfers for careful accounts. Ensure all loans are account appear in a appropriate address and broker accounts are accommodated on a account basis... Balance account with the accounting accepted balance accounts.

New Loan Set-up: Responsible for ensuring all new loans get boarded on the application belvedere aural the appropriate timeframe per broker guidelines

Special Loans & Payoffs: adviser all appropriate loans including ARMs, Buydowns, 2-steps, absorption only, and any added appropriate charge products. Send out all change notifications and disclosures appropriate by authoritative guidelines. Send out change belletrist and adjustment advertisement books. Make any all-important arrangement changes. Update indexes. Adviser payoffs and ensure discharges are completed according to accompaniment guidelines.

Sales and Acquisitions: Coordinate all action accompanying to the acquirement and auction of mortgage loans. This includes all belletrist and notifications appropriate per Respa guidelines. Ensure all requirements are met per alteration instructions.

Imaging: Monitor this breadth to ensure all loans are beheld above-mentioned to shipment and that all accord is beheld from application or allotment area.

Collateral: Responsible for reviewing and carrying all accessory to the barn banks daily.

Final Documents: Monitor the final certificate tracking address to ensure appropriate supply of all final abstracts to the investor. Review and analysis any accuse accustomed for backward abstracts from investors. Ensure that all bogus home appellation accept been retired afterwards closing.

Shipping: Responsible for appropriate supply of accommodation files to the broker according to their guidelines.

Insuring: Ensure that all loans are insured with FHA or VA aural 30days of closing.

Funding: Responsible for managing the allotment breadth in adjustment to accept allotment from investors ASAP including allowance any all-important broker allotment stipulations.
Develop any all-important procedural, departmental, or arrangement changes appropriate as a aftereffect of the analysis to enhance the superior or accommodated authoritative acquiescence with federal, state, and broker guidelines. Responsible for interpreting, integrating, and arising acquiescence accompanying advice to all all-important areas of the aggregation as it relates to application the portfolio. Review re-purchase requests and acknowledge as required.

Coordinates all application arrangement upgrades, changes, or procedural changes with IT administration and added assorted departments if needed. Acknowledge to any consumer, agency, legal, or repurchase requests, as bare which may absorb accepting acknowledged representation to assure the company. Maintain all application bell-ringer relationships with attention to all areas of administration to ensure superior of third affair services.

Responsible for the training, growth, and mentoring of all staff. This includes anniversary reviews and any cadre issues that may arise. Manages and coordinates all vacation, time off, ailing time. Prepares anniversary achievement reviews of application administration to ensure optimal achievement and claimed growth. Also schedules added training if warranted.

Prepare anniversary administration letters and canyon forth to chief management. Reviews all bills and approves above-mentioned to appointment to the anniversary administration for payment. Review and analysis all correspondents or indemnifications consistent from antecedent application sales. Prepare all anniversary accommodation statements and appropriate anniversary notifications. Prepare and address all action to the IRS on a annual basis. Reviews and consistently monitors the circadian activities of all areas and monitors mortgage industry for changes or trends, which may affect the application of mortgage loans.


HOW WE DO IT HERE
We animate you to accompany all new account and means of accomplishing things to the Managers attention. It is basic that we all plan calm to change, acclimatize and accomplish our processes the best they can be. Advice and affinity architecture with internal/external barter is at the affection of the constancy of our appointment and team.

THE BEST EMPLOYEES HAVE LEARNED
• Proper use and aliment of all systems
• Excellent advice skills, both exact and written
• To consistently accommodate the applicant with what was promised and again added
• Truly affliction about humans and their needs
• Know how to accent their banal and never end the day with barren buzz calls
• Understand that we are all bigger calm than afar (synergy)
• MAKE IT HAPPEN and accept fun!

WORK HOURS AND ENVIRONMENT
Monday – Friday, 8:30 a.m. – 5:00 p.m.


JOB QUALIFICATIONS

Education: High School diploma

Experience:
• 10 years mortgage application & column closing experience
• Experience in FHA, VA, Conventional loans
• Familiar with FNMA, FHLMC, and GNMA guidelines.

DISCLAIMER
All the aloft duties and responsibilities are capital job functions accountable to reasonable accommodation. All job requirements listed announce the minimum akin of knowledge, abilities and/or adeptness accounted all-important to accomplish the job proficiently. Employees may be appropriate to accomplish any added job-related instructions as requested by their supervisor, accountable to reasonable accommodation. This certificate does not actualize an application contract, adumbrated or otherwise, added than an “at will” application relationship.